Terms and Privacy Policy

1. Terms of Use

By accessing and using this website, the user agrees to these Terms of Use. If the user does not agree, they must immediately cease browsing and using our online services.

1.1. Subject

This website is owned and operated by Transportes Henrique Calado, Lda, whose activities include the wholesale and retail trade of fertilisers and soil amendments, plant protection products, animal feed, cereals and straw, pet food, seed potatoes, agricultural seeds and trees, as well as a wide range of agricultural products and accessories, in addition to transport services.

1.2. Website Use

• The content of this website is intended to provide information about our products and services.
• The use of this website for illegal or fraudulent purposes, or for purposes that may harm the company’s image, is prohibited.
• All texts, images, logos, and other visual elements are the property of the company or are used with the authorisation of their respective owners and are protected by copyright.

1.3. Changes

We reserve the right to amend, update, or remove any content, including these Terms of Use, without prior notice.

2. Privacy Policy

2.1. Collection of Personal Data

We may collect personal information when the user:

• Fills in contact forms on the website;
• Requests quotations or information;
• Makes purchases or contracts services.

The data collected may include: name, address, email, telephone number and, where applicable, billing details.

2.2. Purpose of Data Collection

We use the data to:

• Respond to contact or quotation requests;
• Process orders and provide contracted services;
• Send commercial communications, where the user has given consent.

2.3. Data Sharing

We do not sell, trade, or transfer personal data to third parties, except:

• When necessary to comply with legal obligations;
• When necessary for the performance of services (e.g. transport or logistics companies).

2.4. Data Protection

We adopt appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

2.5. Data Subject Rights

Under the RGPD, the user has the right to:

• Access, rectify, or delete their data;
• Restrict or object to the processing;
• Request data portability.

To exercise their rights, the user should contact us at geral@agrocalado.pt.

3. Cookies

This website uses cookies to improve the user experience and collect statistical data. Users may configure their browser to refuse cookies; however, this may affect the website’s functionality.

4. Alternative Dispute Resolution for Consumer Disputes

Pursuant to Decree-Law No. 144/2015 of 8 September, it is hereby informed that, in the event of a consumer dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity for consumer matters.

Transportes Henrique Calado, Lda hereby clarifies that it does not carry out sales to end consumers through this website, which is of a purely informative nature.

Without prejudice to the above, and should a consumer dispute arise from contractual relationships entered into in person, the consumer may resort to: Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC), Website: https://www.cniacc.pt, Email: geral@cniacc.pt

The consumer may also refer to the updated list of Consumer Alternative Dispute Resolution entities made available by the Directorate-General for Consumers, available at: https://www.consumidor.gov.pt/ral.

5. Contacts

For questions related to these Terms of Use and Privacy Policy, you may contact us through:

• Email: geral@agrocalado.pt
• Telefone: +351 274 601 092
• Endereço: Fonte da Mata 6100-024 Cabeçudo